01Who we are
Sense Corporate Ltd, trading as Sensecorporate.com, is the controller of the personal data described in this policy. This means we decide how and why it is used.
SENSE CORPORATE LTD
Registered in England & Wales
Company number 17504687
York Eco Business Centre (Office 12)
Amy Johnson Way, Clifton Moor
York, England, YO30 4AG
We are committed to protecting your personal data and handling it in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
02What this policy covers
This policy explains what personal data we collect when you use sensecorporate.com, contact us, or become a client, and how we use it. It covers data you give us directly and data we receive from others, such as an accountant who refers you to us with your permission.
03What we collect
We only collect what we need to respond to you and to do the work you ask us to do.
Identity and contact details
- Your name, job title and the company you represent
- Email address, phone number and postal address
Information about your situation
When you send us a summary or become a client, you may give us:
- company details, turnover, creditor positions and HMRC arrears;
- details of statutory demands, petitions or court dates;
- information about assets, charges, lenders and cash flow;
- in some cases, information about you personally, such as personal guarantees or directors’ loan accounts.
Please only send the personal information we need. If anything you share concerns another person, such as a co-director, please make sure they know you are sharing it with us.
Technical information
- Your IP address, browser type, device, pages visited and time on the Site. This is collected through cookies and server logs (see section 9).
We do not take card payments through the Site and we do not store payment card details.
04How we use it
| Purpose | Lawful basis |
|---|---|
| Responding to your enquiry and giving you a first read of your position | Steps taken at your request before a contract; legitimate interests |
| Carrying out restructuring and turnaround work you have engaged us for | Performance of a contract |
| Introducing you to insolvency practitioners, lawyers or other professional partners | Your consent, given each time |
| Keeping records, managing conflicts, and meeting anti-money-laundering and accounting duties | Legal obligation |
| Running, securing and improving the Site | Legitimate interests |
| Sending occasional updates relevant to directors (you can opt out at any time) | Legitimate interests or consent |
Where we rely on legitimate interests, we have weighed our interests against yours. We do not use your data in ways you would not reasonably expect.
06International transfers
Some of our service providers may store or process data outside the UK. Where they do, we make sure appropriate safeguards are in place. These include UK adequacy regulations or the International Data Transfer Agreement / Addendum approved by the ICO.
07How long we keep it
- Enquiries that do not lead to an engagement: up to 2 years from our last contact, then deleted.
- Client files: 6 years from the end of the engagement, to meet legal, tax and limitation-period requirements.
- Analytics data: no longer than the retention period set by our analytics provider (no more than 26 months).
We review the records we hold regularly and delete data we no longer need.
08Security
We protect your data with appropriate technical and organisational measures. These include encrypted connections to the Site (SSL/TLS), access controls, and confidentiality obligations on everyone who handles client information.
No method of sending data over the internet is completely secure. If you would rather not send sensitive documents by email, tell us and we will arrange another way to share them.
10Your rights
Under UK data protection law you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data erased, subject to legal retention requirements;
- restrict or object to how we use it, including for direct marketing;
- data portability, where it applies;
- withdraw consent at any time, where we rely on consent.
To use any of these rights, email hello [at] sensecorporate.com. There is usually no charge, and we will respond within one month. We may need to confirm your identity first.
11Children
The Site is intended for company directors and business owners. It is not aimed at anyone under 18, and we do not knowingly collect data from children. If we learn that we have done so, we will delete it.
12Complaints
If you are unhappy with how we have handled your data, please contact us first so we can try to put it right.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk/make-a-complaint or on 0303 123 1113.
13Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated shown at the top.